The Bedford Cat Clinic will be starting a trial run of house call appointments, with the potential to become a permanent service!
When: Select Thursdays seasonally during April-October
Who: Clients in a 6km radius of The Bedford Cat Clinic
Call or email the clinic to find out more information! click here to see a map
Click here to see a list of suitable and not suitable appointment types
Our house calls will be offered on Thursdays during April to October, to visit those more stressful kitties, or multi-cat homes, that live within a 6km distance to the Bedford Cat Clinic.
Please see the Q&As and links below for information on how it works, what types of appointments are suitable or not suitable, or give us a call/send an email if you have questions! Once you are booked, we’ll send you a pre-exam questionnaire to give us some more info on your kitty!
Do we need to book ahead?
Yes! In order to schedule our visits in the most efficient order possible, we need know who we will be visiting ahead of time. Plan for an appointment between 930AM-230PM. We will contact you 1 week prior once we have the order of visits to give you a more accurate window (within an hour). The day of, we will call you when we are on our way and would arrive within 20 minutes.
Are there extra fees?
Yes, in order to accommodate the driving time and mileage, there will be a house call fee. All other prices will be the same as our in clinic prices.
Do you require a deposit?
Yes. Due to the time it takes out of our schedule for house calls, the house call fee will be charged upon booking, and applied to the day of the house call.
What happens if we need to cancel/reschedule?
If you need to cancel, please give us 48 hours notice so we can adjust our schedule as needed, and we can transfer your deposit to a date that works for you. If cancellation happens less than 48 hours before the scheduled appointment, the deposit will not be refunded, and we’ll take a new deposit for any future bookings.
Do we need to have anything specific in the home?
Please ensure you have an area free from clutter, that has good lighting and with a table that we can examine your kitty on.
Having your cats favourite treats/toys nearby can help distract them during an exam.
Having blankets/towels with familiar scents nearby that they can sit on, or gently wrap them in if needed is also useful.
What if we’re advised to come into clinic for follow up, will we be charged a second fee?
No! If the veterinarian feels we need to see your kitty in clinic the following day for in clinic requirements that are associated with the house call visit (ie radiographs), the exam fee will be waived.
What if our cat is hiding/gets outside?
Please ensure your cat will be in the home, and easily reachable for the appointment. We will be on a tight schedule, and won’t have time to look for your kitty. If your cat isn’t present, the deposit will not be refunded.
What if our cat is uncooperative for the exam?
If your cat has needed pre-appointment gabapentin for appointments due to being uncooperative, then we still recommend this as they may feel threatened with us coming into their home. If it’s a first time seeing them and they are uncooperative, we will do what we can, but may recommend a second exam with gabapentin prior to the next exam. In this event, the house call fee will be charged again, but the exam fee will be waived if booked within the same month.